📄 Refund Eligibility Conditions

     
• Full placement fee paid within 10 days of joining
     
• Written request submitted within 15 working days of termination
     
• Supporting documents provided (resignation, termination notice, etc.)
   

🚫 Non-Refundable Services

     
• Resume screening
     
• Database access
     
• Interview coordination
   

📢 Refund Policy for Job Posting Charges

✅ Eligibility for Refund

     
• No job posted within 3 days of purchase
     
• Technical issues on the platform
     
• Duplicate payment
   

❌ Non-Refundable Conditions

     
• Job was published and viewed by candidates
     
• Resume access or candidate response used
     
• Refund request after 3–10 days (based on plan)
     
• Job violated policies or was removed
   

⏳ Refund Request Timeline

     
• Request within 3–10 days of purchase (based on plan)
     
• Refunds processed within 7–14 business days
   

📬 How to Request a Refund

     
• Email request with order details and reason
     
• Include screenshots or proof if applicable
     
• Review within 3–5 business days
   

⚠️ Important Notes

     
• Partial refunds are not issued once services are used
     
• Promotional and express services are non-refundable
     
• Only one refund request allowed per plan